This agreement applies as between you, the User of this Website and UKCH the owner(s) of this Website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
"Account" - means collectively the personal information, payment information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content" - means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"UKCH" - means UKCH, Aireside House, Royd Ing Avenue, Keighley, West Yorkshire BD21 4BZ;
"Paid Content" - means Content accessible only upon the creation of an Account and the payment of a Subscription Fee;
"Service" - means collectively any online facilities, services or information that UKCH makes available through the Website either now or in the future;
"Subscription Fee" - means the sum of money paid by Users at quarterly or annual intervals to keep their Account active and to enable them to access Paid Content;
"Subscription Period" - means the period for which a subscription has been purchased and may refer to quarterly or annual intervals accordingly;
"CQC" - is an acronym for - Care Quality Commission / Caring Qualification Certificate;
"System" - means any online communications infrastructure that UKCH makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users" - means any third party that accesses the Website and is not employed by UKCH and acting in the course of their employment; and
"Website" - means the website that you are currently using www.otterystmary.outstandingcare.co.uk
2. Intellectual Property
2.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of UKCH, or our affiliates. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
2.2 Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 or those detailed in Clauses 3 and 4 of these Terms and Conditions apply.
3. Third Party Intellectual Property
Where expressly indicated, certain Content and the Intellectual Property Rights subsisting therein belongs to other parties. Any such Content will be accompanied by a notice providing the contact details of the owner and any separate use policy that may be relevant.
4. Links to Other Websites
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of UKCH or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
5. Links to this Website
Those wishing to place a link to this Website on other sites may not do so without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of UKCH. To find out more please contact us by email at info@care providers.
6. Use of Communications Facilities
6.1 When using the Website you should do so in accordance with the following rules:
6.1.1 you must not use obscene or vulgar language;
6.1.2 you must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
6.1.3 you must not submit Content that is intended to promote or incite violence;
6.1.4 it is advised that posts on message boards, chat facilities or similar and communications with UKCH are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
6.1.5 you must not post links to other Websites containing any of the above types of Content;
6.1.6 the means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
6.1.7 you must not engage in any form of commercial advertising. This does not prohibit references to businesses for non-promotional purposes including references where advertising may be incidental;
6.1.8 you must not impersonate other people, particularly employees and representatives of UKCH or our affiliates; and
6.1.9 you must not use our System for unauthorised mass-communication such as "spam" or "junk mail";
6.2 You acknowledge that UKCH reserves the right to monitor any and all communications made to us or using our System.
6.3 You acknowledge that UKCH may retain copies of any and all communications made to us or using our System.
7. Accounts
7.1 In order to access Paid Content on this Website you are required to create an Account which will contain certain personal details which may vary based upon the type of Account that you choose. By continuing to use this Website you represent and warrant that:
7.1.1 all information you submit is accurate and truthful; and
7.1.2 you will keep this information accurate and up-to-date.
Your creation of an Account is further affirmation of your representation and warranty.
7.2 Sharing of accounts is not permitted unless expressly authorised in writing by UKCH. You are required to keep your Account details confidential and must not reveal your username and password to anyone. If you use a shared computer, it is recommended that you do not save your Account details in your Internet browser.
8. Subscriptions
8.1 Subscription charges commence on the date that you activate your subscription. Your credit / debit card will be billed once on activation and will not be billed again unless you choose to renew your subscription.
8.2 Your first payment will be at the price advertised on the Website. UKCH reserves the right to change Subscription Fees from time to time and any such changes may affect your subscription rate:
8.2.1 increases in price will be reflected in your subscription on the date of the immediately subsequent renewal; and
8.2.2 decreases in price will be reflected in your subscription on the date of the immediately subsequent renewal.
For further information on subscriptions and pricing, please visit Join Us and the Subscription Fees applicable to 01/01/2024 are located therein.
8.3 If you terminate your subscription or account you will continue to have access to the Paid Content for the remainder of the Subscription Period you are currently in up until the renewal date whereupon access will cease unless you choose to pay the Subscription Fee and reactivate your subscription.
8.3.1 Prior to the renewal date you will be invited to renew your Subscription Fee by email on 4(four) separate occasions. In the event you fail to respond to these email reminders by the due date all prioritisation concerning Premier Listings that were previously enjoyed will be forfeited.
8.4 If you have subscribed in error you must inform UKCH within 24 hours of subscribing and must not use the Website or its Content during that time. If any use can be traced to your Account, no refund will be provided.
9. Termination
9.1 Either UKCH or you may terminate your account and (where relevant) your subscription. If UKCH terminates your Account or subscription, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
9.2 If UKCH terminates your account as a result of your breach of these Terms and Conditions you will not be entitled to any refund.
9.3 If UKCH terminates your account or subscription for any other reason, you will be refunded any remaining balance of your Subscription Fee. Such a refund will be calculated based upon the fee being divided by the number of days in the applicable Subscription Period and multiplied by the number of days remaining until the end of the Subscription Period.
9.4 If UKCH terminates your account or subscription, you will cease to have access to Paid Content from the date of termination.
9.5 If you terminate your account or subscription, you will continue to have access to Paid Content for the remainder of your subscription period as per sub-Clause 8.3.
10. Privacy
Use of the Website is also governed by our www.otterystmary.outstandingcare.co.uk/privacy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the aforementioned link.
11. Disclaimers
11.1 UKCH makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, or that it will be secure.
11.2 Whilst every reasonable endeavour has been made to ensure that all information provided on this Website will be accurate and up to date, UKCH makes no warranty or representation that this is the case. We make no guarantee of any specific results from the use of our services.
11.3 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
11.4 The information on this Website is not designed with commercial purposes in mind. UKCH makes no representation or warranty that this Content is suitable for use in commercial situations or that it constitutes accurate data and / or advice on which business decisions can be based.
11.5 Whilst every effort has been made to ensure that all descriptions of services available from UKCH correspond to the actual services available, UKCH is not responsible for any variations from these descriptions.
11.6 Whilst UKCH uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
12. Availability of the Website and Modifications
12.1 The Service is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
12.2 UKCH accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
12.3 UKCH reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available. These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
13. Limitation of Liability
13.1 UKCH liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising out of our breach of these Terms and Conditions shall be limited to the value of a User's current subscription. For all other direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein, to the maximum extent permitted by law, UKCH accepts no liability. Users should be aware that they use the Website and its Content at their own risk.
13.2 Nothing in these terms and conditions excludes or restricts UKCH's liability for death or personal injury resulting from any negligence or fraud on the part of UKCH.
13.3 Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
14. No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
15. Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
16. Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and UKCH.
17. Communications
17.1 All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@care providers. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
17.2 UKCH may from time to time send you information about our products and/or services. If you do not wish to receive such information, please click on the 'Unsubscribe' link in any email which you receive from us.
18. Law and Jurisdiction
These terms and conditions and the relationship between you and UKCH shall be governed by and construed in accordance with the Law of England and Wales and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
UKCH - 2024